Does Manulife Cover Counselling?
Some Manulife plans cover counselling provided by a Registered Social Worker. Your plan determines the eligible professional designation, reimbursement percentage, annual maximum and remaining balance. Check those details before your first paid session.
How to Check Your Manulife Coverage
- Sign in to your Manulife member account or mobile app.
- Open your benefits coverage and balance details.
- Look for social worker, counselling, mental health or psychological services.
- Confirm your reimbursement percentage, annual maximum and any per-session cap.
- Ask whether your plan includes Provider eClaims and covers online appointments.
Read Manulife's official mental-health claims guidance →
Can Get Supportive Counselling Direct Bill Manulife?
Yes, Get Supportive Counselling can attempt to submit eligible claims through Manulife Provider eClaims. If approved, you pay the uncovered balance. If eClaims is unavailable or declined, you receive a detailed receipt to submit through your Manulife account.
Manulife Counselling Questions
Does Manulife accept Registered Social Workers?
Manulife states that regulated social workers can submit Provider eClaims in provinces where the profession is regulated. Your plan must still cover that provider type.
Does direct billing mean the full fee is covered?
No. You are responsible for deductibles, co-payments, amounts over the plan limit and services the plan does not approve.
Can I check whether a provider uses eClaims?
Manulife offers a health-care provider lookup for providers in its eClaims network. You should still confirm your own plan's coverage.
Sources: Manulife mental-health and counselling services and Manulife group-benefits FAQs. Your plan details always control eligibility and payment.